She didn’t fall that far: A nursing home lawsuit

Joy’s story:

My Mom was in a nursing home & fell. They called me, & said it was OK during the night, to come in the morning. When I got there I couldn't believe it! - she looked like she was in a fight with Mike Tyson & lost. She's 93, had a big hematoma on head - eyes all black, nose broken, really bad. I asked why 911 was not called to take X-rays. They said the doctor didn't feel it was necessary. I fought with them for 2 days. Then they called & said she was sent to hospital "unresponsive." EM couldn't believe what bad shape she was in & never brought in. She was never the same.

I got a lawyer; he took pictures & we have waited. He calls today & says the nursing home has problems with their Insurance & want us to settle for $25,000; she gets $15,000. He said to take it because of the Insurance problem. A friend of my husband’s father had the same thing happen, only he died; same lawyer, same pitch - $25,000 and they get $15,000. Is that the going rate after what they suffered?!

This lawyer wants to go after the nursing home she's in now since after she was sent to the ER from the other nursing home & kept in the hospital, they asked if I wanted her in the nursing home next to the hospital, actually their name too. I checked it out and it seemed very clean, so I said yes. At this point she was all banged up but could walk.

She was admitted & a very short time later I got a call: “your mother fell!” I couldn't believe it. Back to the hospital, this time with a broken hip. She's 93 so I didn't agree to surgery, & the doctor said she probably won't last till the end of the year (he was wrong). But she never walked again & is in pain; she takes painkillers, & is usually in bed.

I couldn't go after them because where do I put my Mom then? The lawyer said, when she passes he can go after them but I don't think I will pick him.

What advice would I tell other daughters? I'm not a great one to ask. I had my Mom since she was in her 50's. It wasn't easy - she liked to run the show & be in charge, but was very good-natured. She didn't have much money since my Dad died young from a cerebral hemorrhage & botched-up brain operation. She took care of him for 5 years. It was terrible - we were only teens.

She was not in great health when we moved to Florida & declined, but I kept her at home & took care of her. At the same time, I raised my grandson, who had chronic Lyme disease, & took care of him. My daughter, his mom, is bi-polar & winds up living with us a lot. My husband is a big help (2nd one) but otherwise I got no help. My brother & his wife felt it was up to the daughter to do it.

I got through it, thank God, though I’m very tired, & my husband & I never got to go anywhere very much. It wasn't easy but I always felt it would be what God wanted me to do.

As far as the 2 nursing homes, the first didn't really care. I fought with them for 2 days as she laid suffering all bashed up with a broken nose, etc., to send her to the hospital. The other one seems to make her comfortable but is responsible for the broken hip. When I mentioned it the woman said she didn't fall that far!

Probably too long but that's only a bit of it.

Advice to adult children of frail elderly parents: Get a formal consult with an expert with professional training in pain relief (a nurse or doctor) to discuss options for pain relief.

Read another of our nursing home stories.

I need to be the sole focus of my exam: Patient privilege

D.J. Listort’s retort:

I resent the guilt trip laced behind the Ethicist’s advice to "find another way to do your fair share for the health-care community of which you are a member and from which you benefit" (in The NY Times Magazine of April 15). Because I do not wish to have residents or interns present during my examination does not mean I haven’t done my fair share by paying my (staggering) medical-insurance premiums or by waiting for what often is an interminable amount of time for my appointment.

I need the precious one-on-one with my doctors so that they and I may have a confidential and attentive session to discuss, diagnose and treat my ills. Why didn’t the doctor provide a form (what’s one more?) at the first appointment to cover a request to have residents present so that the rules, and my preferences, are clear before the examination starts? I’m sorry, but I need to be the sole focus of my exam, and I don’t need to be chided for insisting that I am.

Advice for patients: To guarantee privacy in your exam, discuss it with the receptionist when you arrive for the appointment.

Read one of our patient/physician partnership stories.

I don’t really want to be a hypochondriac: A heart disease story

At 76, Naomi Atrubin gets tired, but also stays active with duplicate bridge and book clubs. She goes to a gym and walks on a treadmill. She had chest pains last summer, and she is grateful that she lived to tell her story.

In October 1997, driving to a movie, she had mild chest pains, and blamed it on spicy mustard. She walked three blocks to the theater. The pains worsened. She told a friend she thought she was having a heart attack, but rejected an ambulance because of the likely cost. Her friend drove her to the emergency room, and in the hospital, doctors put in two stents (short mesh tubes to prop open a heart artery).

What if she has that weak feeling, or chest pains again? "I would like to think I would run like hell to an emergency room. But how tired to I have to feel? I don’t really want to be a hypochondriac."

Advice to patients with previous heart attacks: Remember that it’s better to be a live hypochondriac than a dead stoic. Get to a hospital emergency room immediately if it’s possible you’re having a heart attack.

Read another of our heart disease stories, or Gina Kolata’s source story in the April 8 issue of The New York Times.

He had a secret plan: A patient compliance story

Keith Orr thought he would surprise his doctor when he came in for a checkup. His doctor had told him to have a weight loss operation to reduce the amount of food his stomach could hold, worried because Keith weighed 278 pounds, had a very high blood sugar level, putting him at high risk of diabetes, and a strong family history of early death from heart attacks. Indeed, he himself had had a heart attack nine years ago, at age 35.

But Keith had a secret plan. He had been dieting and exercising for four months and lost 45 pounds. He imagined proudly telling the doctor what he had done, sure that his tests would show huge drops in his blood sugar and cholesterol levels. He planned to admit that he had also stopped taking all of his prescription drugs for heart disease since, he thought, he no longer needed them. He had never taken them regularly, so stopping completely wouldn’t matter much, he thought, in light of his improved diet and exercise.

But the surprise was not at all what he expected. A week before his scheduled doctor’s appointment, while at the gym in Boston on February 6, he felt a tightness in his chest—the start of a massive heart attack, with the blockage in an artery that doctors call "the Widow-Maker."

He survived, miraculously, with little or no damage to his heart.

Advice to people on aggressive diets and exercise plans: Discuss them with your doctor first.

Read another of our heart disease stories, or Gina Kolata’s source story in the April 8 issue of The New York Times, "Lessons of Heart Disease, Learned and Ignored."

She started small - very small: Undertreatment of mental illness

He had been a star as a student at Columbia University, with a 3.7 grade point average, and a lively wit that shone through his roles as sports editor of the newspaper, president of an a cappella group and actor in the annual student-written musical.

He had begun hearing voices years before, and had hidden from his family his struggles with mental illness since then.

His sister received the awful phone call on a Friday afternoon in March 2000: her 22-year old brother, Brian Malmon, had committed suicide.

So his sister, Alison Malmon, has started Active Minds, Inc., a nonprofit organization. She started small—very small: only three people came to the first meeting. Now they have 65 campus chapters, devoted to increasing awareness of mental illness. Active Minds seeks to ensure that everyone on campus knows what mental health services are available and when to use them.

Alison’s advice to people with troubled friends: “To help a friend that you’re concerned about, you should go and say, ‘I’m worried about you. Is everything OK?’, and walk them over to the counseling center.”

Read another of our mental illness stories, or Tamar Lewin’s source story in the April 25 issue of the New York Times.

Now he wears a different helmet: A veteran’s access to care

A bomb buried in the asphalt road hit Army Sgt. Michael Boothby’s Stryker military vehicle on Sept. 17, leaving three pieces of shrapnel in the back of his brain. Doctors removed nearly half of his skull to prevent permanent damage to his brain from swelling.

By December, he was back home in Kerrville, Texas. But there were problems with the V.A.—a mix-up with his patient number that delayed his therapy. He entered a rehabilitation hospital in San Antonio, where he has received physical, occupational and speech therapy.

Now he wears a padded helmet for protection. It makes his head sweat—but it’s not as hot as Iraq.

Advice for family and friends of brain-injured patients: These patients need an advocate to represent them, until they’re fully mentally competent.

Read another of our veteran’s stories, or John Tedesco’s source story on April 22 in the San Antonio Express-News.

Medication becomes like diamonds: An access & patient compliance story

"Carlos," a slight, soft-spoken man who makes a living ferrying tourists around Boca Chica in the Dominican Republic, arrived at the doctor’s office in 2000, near death. He had tested HIV-positive a few years before, but had been unable to afford the 30,000 pesos, or $1,000 a month, for medicine on the black market. The doctor started him on an older, cheaper drug combination, and then Carlos’ brother-in-law in the Bronx began buying medication from a "non-control" drug dealer (of prescription, non-controlled substances). Now, Carlos supplements his $300 monthly income by reselling pills he doesn’t need for about $80 a bottle.

"Medication becomes like money," says his doctor, "like diamonds for somebody, because they see their life in there. And it is in there."

Advice for patients like Carlos: If your doctor says you need the pills, take them.

Read a related black market access story, or Kai Wright’s source story in the May/June issue of Mother Jones.

Psst, Got antriretrovirals?: A wrong patient & compliance error story

For years, "Jerry" bounced in and of various jails for burglary, theft and armed robbery. He tested HIV-positive 10 years ago, apparently from having shared an HIV user’s needle. Later, while while nodding off on heroin, he stumbled in a subway platform, and lost most of his front teeth. Still, he has a wide, boyish smile.

He would use his New York State Medicaid card to buy prescriptions worth hundreds of dollars, then turn around and sell them on the street for as little as $20. "You’d take it, out of desperation," he says.

These days, he’s clean, and not desperate for cash, so he’s unloading his painkillers and the Marinol his doctor prescribes to help his appetite. When he finally finds the "non-control man”"who buys prescription ("non-controlled" substance) drugs, Jerry nets $80. The non-control man can sell them for huge profits.

Advice to HIV patients: Only ask for the meds you need. For the others, don’t ask, don’t sell.

Advice for Medicaid program managers: Look into possible fraud by tracking the prescription patterns of habitual criminals who are HIV-positive.

Read a story about access to treatment by a poor family, or Kai Wright’s source article in the May/June issue of Mother Jones.

If, if, if: A lab error story

Claire Packer, a 49-year old Englishwoman, had had anorexia for almost half her life. The eating disorder, related to an obsessive fear of gaining weight, may have weakened her bones (osteoporosis). When she fell down the steps in her garden in summer 2005, she fractured her thigh bone (femur). An earlier operation to put metalwork in her leg had failed, so surgery was needed again on July 14. After her surgery, Ms. Packer became ill with diarrhea. But a stool sample taken on July 21 was not tested until five days later, despite requests for test results made by medical staff on July 22. Although it would have been best practice for someone in Ms. Packer's medical condition to have been attended by a member of the physician's team daily, this did not happen from July 23 to 27.

An opportunity was lost to begin treatment for what turned out to be a serious infection with the superbug Clostridium difficile.

She died on July 31, 2005. The causes of death were specified as E-Coli endotoxin (septic) shock, Clostridial toxin antibiotic-related digestive disease (colitis), and malnutrition as a result of her anorexia.

Now, almost two years later, the deputy coroner has returned his verdict, on April 11: neglect contributed to her death. Her mother commented, "If the doctors had made the effort to go and see her, if they had recognized her symptoms, if they had requested and chased her test results, she would probably be alive today."

Advice to hospitalized patients and advocates: Ensure lab results arrive and are interpreted and heeded promptly.

Read another of our lab error stories, or Miriam Craig’s source story.

Fame didn’t get her better treatment: The Nanny’s misdiagnosed cancer

She went to gynecologists, an internist, a hematologist (blood specialist), an oncologist/breast specialist, a vascular (vein and artery) specialist, and a neurologist (brain specialist) before discovering the cause of her bleeding, cramping, and painful sex to be early-stage uterine cancer. She refused radiation, but underwent surgery. She claims that fame didn’t get her better treatment, though it may have gotten more attention for Fran Drescher, star of the TV show “The Nanny,” and author of Enter Whining and now, Cancer Schmancer.

Advice to the rich, beautiful and famous: Find a doctor who sees your internal beauty—and sees it clearly.

Read another of our misdiagnosis stories, or the source.

A friendly guy, but a bit rushed: A wrong patient error

I decided to try out my husband's doctor a few weeks back, as we're trying to consolidate some things. The doctor came in — a friendly guy, though a bit rushed — and ran through my chart. "I see you're not a smoker."

I agreed. Then he said, "I see you're a bit of a drinker, social drinker, huh?"

"No, I don't drink," I told him. I must have gotten sloppy on the patient questionnaire and somehow marked a "yes" when I should have marked a "no" when they asked about drinking is what I thought. It couldn't have been the doctor's mistake. It had to be mine.

So I asked him to change that on the form because I had it wrong. It wasn't until after I left the office and was talking with my husband that I realized I wasn't the one who had it wrong. Apparently after the nurse called me back, another nurse came looking for me. My husband, who waited for me in the lobby, told them they already had me back there. At which time the person next to him joked, "They've lost her!"

Turns out the nurse had pulled the wrong chart. The doctor thought he was seeing someone else. It was an entirely different doctor than I was scheduled to see — a partner, I guess. And since I was a new patient, I had no idea what the doctor I was supposed to see looked like, so I didn't realize the wrong man was seeing me. And he didn't realize I was the wrong patient he was seeing.

Fortunately, my case turned out OK. The doctor told me I had an upper respiratory and ear infection and wrote me a prescription. But I just wonder how often does something like that happen?

I called the doctor's office later to inquire as to what happened and they referred me to the nurse, who apologized and said it was her mistake.

Advice: Ask to look at your chart—it says yours, right on the label--or at least, it should….

Read another of our wrong patient stories, or the Shreveport Times’ source story

A Patient Advocate in the First Family?

We probably have the most unusual field of potential first families ever. A potential candidate, Fred Thompson, just announced he is in remission from lymphoma. Both John McCain and Rudy Giuliani are cancer survivors. Joseph Biden suffered a near-fatal brain aneurysm. Four potential first spouses have or have had serious medical conditions -- Cindy McCain had a stroke (as well as an addiction to drugs), Bill Clinton had bypass surgery, Ann Romney has multiple sclerosis, and Elizabeth Edwards has cancer.

These diseases give family members much painfully learned experience as patient advocates. It is likely that the next President and First Lady or First Man will know, first-hand, of the needs of patient advocates. And the personal health of at least one of them is likely to become an issue during the campaign.

If a candidate has a prepared position on patient safety when that person’s health crisis hits the media, the candidate can express genuine sympathy for their adversary’s situation, along with a thoughtful, cost-effective solution to an issue that both will last through many news cycles and affect millions of voters. Who knows? Long a motherhood and apple pie issue, patient safety legislation might become a reality in the next Administration.

Advice for patient advocates: Tell the issues experts in the presidential campaigns that they should prepare position papers now that show their candidates favor patient safety legislation.

Read another of our legislative stories, or blogger Sherry Greenberg’s source story.

Now his neighbors’ parents are Crusaders too: An undiagnosed cancer cluster

Randy Zook was an all-American offensive lineman, #72 on the Crusaders. Eight seasons of football at Indian Valley High School and Susquehanna University had made pain management a way of life. Ice packs. Tape wraps. Ultrasounds.

He had a bad back. And he did not truly acknowledge how much pain he had experienced until his university football career was over. A month after graduation, he had back surgery. It turned out, though, that Zook's pain probably had another cause -- aggressive colon cancer that had been spreading inside him, undiagnosed.

He died at 23, in March 2002.

Why did such a young man get colon cancer, in such an aggressive form?

And Jennifer Tietgen, 27. Brian Forgione, 24. And Patrick Kadel, 28.

All had died in a single four-month period of rapidly spreading cancers. All less than six years after they left that place by the stream in Selinsgrove, Pennsylvania. It seemed like too much for coincidence. To Patrick’s mother, Linda Kadel, it seemed like a red flag. What was going on in Selinsgrove, near that tiny stream?

She started to ask questions. Linda sent dozens, then hundreds, of e-mails to alumni, asking health questions. She showed her list to others, hiding the identities of sick people by using initials. Word of her research spread. Email, she learned, is powerful. She learned of other young Susquehanna alumni—ultimately 60 of them--who had cancer.

She looked around the tiny stream in Selinsgrove. Near one bank, not far from "the warehouse" where students lived, amid the vacant, run-down remains of the mill, Linda said she saw barrels that appeared to contain industrial waste. And there was a large, dingy storage shed with "Danger! Chemicals" scrawled on its sides. Above the words, a hand-rendered skull and crossbones.

She has written to state, county and local politicians and scientists. To date, no formal investigation has occurred, though the university has posted recent clean environmental test results on its website.

Debbie Magnotta, like Linda Kadel, wants answers: her son Vince Magnotta Jr., died at 20.

"I think," she told her husband, "it is up to us to do something."

Advice: If you suspect a cancer cluster, urge your state public health department and the Centers for Disease Control to investigate.

Read another story with a mother as advocate, or read Ford Turner’s source story.

A Smart Bacteria: A Misdiagnosis Error

In 1992, Dirk Almstedt was bitten by a mouse, while in Germany. Shortly after, a tick bit his wife Sonja. But neither of the Almstedts showed symptoms of illness then.

Seven years ago, when they moved to Wickenburg, Arizona, Dirk built a small business, and they had children. Soon afterward, the couple started noticing symptoms of Lyme disease, but the symptoms went undiagnosed until June, when Sonja became so ill that they sought medical attention.

"Her pain started at June 22, and life went to hell after that. It’s destroyed her completely,”"said Dirk. A neurological institute diagnosed her with Multiple Sclerosis, but the treatments didn’t help. Dirk researched her symptoms on the Internet, and found symptoms of chronic Lyme disease. Both Dirk and Sonja, and their six-year old daughter, now have confirmed cases of Lyme disease. Sonja suffers from severe "cluster headaches" and body pain. Needing to care for his sick wife and child, and two younger children, Dirk has had to take time away from his business, and he makes only one-third of his earlier income.

Lyme disease is hard to diagnose for five reasons. Most doctors have little or no experience in diagnosing Lyme disease. The "smart" bacteria reacts with the victim’s unique DNA, so that no two infected people have the same set of symptoms. Less than half of victims have a distinctive "bulls-eye" rash. It is almost impossible to grow in a laboratory, and is extremely slow-growing. It can change forms.

Advice: Spray insect repellent on your ankles before walking in the woods. If you get sick with a disease that’s difficult to diagnose, research your symptoms.

Read another misdiagnosis story, or read Patti Jares’ source story.

Each of the three placed the blame for her ordeal on another party in the courtroom: Cancer misdiagnosis lawsuit

Michelle Kachurak knew someone was responsible, and went to court to figure it out.

Doctors had detected high levels of hCG in the Pennsylvania woman’s blood, in fall 2000. Pregnancy and certain types of cancer are the only sources of HCG. In hindsight, it is clear that a rare protein in her body interfered with the test, yielding a false positive result. Though she likely never had any hCG in her system, doctors diagnosed her with choriocarcinoma, a life-threatening reproductive cancer associated with the uterine wall.

She began chemotherapy that September. The hCG never seemed to fully leave her system, even with increasingly aggressive chemotherapy.

She researched her symptoms on the Internet, and insisted on a urine test, which occurred in February 2001. The urine test showed no hCG. Unfortunately, her doctors failed to properly review the test results, and she only obtained the results months later. In the meantime, her chemotherapy continued—through a total of 12 rounds, over seven months.

Each of the three placed the blame for her ordeal on another party in the courtroom. The lawyer for the doctor who overlooked the urine test blames the doctor who made the misdiagnosis. The lawyer for the doctor who made the misdiagnosis blames Abbott Laboratories, which makes the blood test. Lawyers for Abbott Laboratories blamed both doctors, saying the product’s instructions clearly warned against using it to diagnose cancer. The doctors filed suit against Abbott, but have since dropped the lawsuit.

Advice: Read about your lab tests in TauMed’s free directory, and make sure you get a copy of the test results. After doing Internet research like Michelle, you may need to insist on additional tests.

Read another cancer story, or read Wade Malcolm’s source story.

Among previously healthy children and adults: MRSA

A story by the Centers for Disease Control:

Louisiana case 1. A previously healthy boy aged 10 years became ill with fever, cough, sore throat, and earache in both ears on December 6, 2006, and was treated with acetaminophen at home. The next day, his symptoms worsened and he was taken to a local Emergency Department in respiratory distress with a fever of 104°F (40°C). A chest X-ray was performed and revealed pneumonia in more than one lobe of his lungs. The patient was transferred to another hospital and admitted to the pediatric intensive care unit (PICU), where he required endotracheal intubation and mechanical ventilation. He was treated initially on December 7 with intravenous (IV) ceftriaxone; vancomycin was started the next day. On December 8, a rapid immunochromatographic assay for the qualitative detection of influenza A or B was performed on nasopharyngeal secretions and was positive for influenza A. A sputum culture obtained the same day grew MRSA; blood cultures were negative. The patient had leukopenia [a decreased number of white blood cells] and worsening hypotension (abnormally low blood pressure) and hypoxia [a shortage of oxygen in the body]. He died on December 9, approximately 42 hours after admission to the PICU. The cause of death was reported as bilateral pneumonia [in both lungs]. The patient had no documented history of MRSA; no documentation of influenza vaccination was present in either his medical record or the statewide immunization database, Louisiana Immunization Network for Kids Statewide (LINKS).

The CDC reported nine other similar cases in Lousiana and Georgia in December 2006 and January 2007. In six of them, the patient died. None had received a flu vaccine.

Advice: Write yourself a note on your calendar for the first Monday in November: Get yourselves vaccinated against the flu.

Read another flu story, or read CDC’s source story.

He saw God: A Painkiller Drug Overdose

Bradley Weafer, a 38-year old former social worker, received an overdose of ketamine, which is also used as an anesthetic, after undergoing back surgery in Vancouver, in Canada’s British Columbia.

He was supposed to get three milliliters an hour of the drug. Instead he got the whole 500-milliliter bag in five minutes. When the nurse went back to check on him after setting up an intravenous drip, she found him unresponsive and making jerky motions.

In court, Bradley recalled being sucked into black tunnels. It was hot and scary, he said, adding he saw his life flash before him, felt being born and placed in his mother's arms. He also said he saw God. He also testified he had suffered brain damage, and a psychiatrist and other witnesses supported his claim.

Now, six years later, the judge has ordered the health system to pay $63,000 in damages to Bradley for psychological trauma and damages.

Advice to patients on IV medications: Ask the nurse, or have your advocate ask the nurse, to verify and explain the pump settings for intravenous medications.

Read another overdose lawsuit story, or read CBC News’ source story.

Stories from the Help Line: Universal health insurance

From the files of HealthCare for All’s Help Line:

I have a cataract in my left eye and I'm losing my vision because it needs to be removed. I've been uninsured for four years and I couldn't afford surgery or health insurance. I feel absolutely thrilled that I now have health insurance that will cover this! You have no idea how incredible this is. - New Commonwealth Care Enrollee Joanne

I haven't had health insurance in years. Last time was probably fifteen years ago when the place that I worked closed down. I still owe my doctor for things he has done throughout the years. They just told me I have high blood pressure, and I haven't been taking the pills because they are too expensive. The first set of pills is like $20 every couple of weeks. I can get those now. - New Commonwealth Care Enrollee Irene

I've been going without coverage for probably five to ten years. I was told that I have a cyst on my kidney, but that was over a year ago. They said to check back with them when I have health insurance. I'm definitely going to get that checked out now. - New Commonwealth Care Enrollee Kevin

I have severe medical conditions and I have had no insurance for about a year. I have really bad asthma attacks and I let myself get really, really sick because I didn't have health insurance. I've had to go down to the hospital and it's a lot of bills. I feel wonderful relief [because of her new insurance coverage]! - New Commonwealth Care Enrollee Joan

This is a weight off of my shoulders! I can get this hammer nail on my feet taken care of. It hurts me to walk. I wanted to take care of it before, but I just can't afford it. I went to this clinic and they just cut the toenail, but it grew back weird again. I'm a security guard and I do a lot of walking and my feet hurt very badly. I'm going to get it taken care of now. - New Commonwealth Care Enrollee Arthur


I have let a number of things slide while I've been uninsured the past 3 years. I haven't had any physicals or treatment for my diverticulitis. There just hasn't been the money to get the appropriate stuff done to help with this. My first plan [now that he is covered] is to have a complete physical examination so that I can have the proper treatment for my conditions. - New Commonwealth Care Enrollee Timothy

Having health insurance would make the greatest difference in the world. I have diabetes and really need yearly MRIs and my testing supplies covered. I haven't had any of these things for close to a year. - New Commonwealth Care Enrollee Allison


Universal health insurance in Massachusetts is the creature of many fathers and mothers. At today’s press conference/birthday party in Boston, I was privileged to see many of them. To name and thank a partial list of at least the people I know: Ashley Adams, Cheri Andes, Larry Gordon, Rev. Hurman Hamilton, Nechama Katz, Leslie Kirwan, Ari Lipman, John McDonough, Nahma Nadich, Rabbi Barbara Penzner, Brian Rosman, and Lisa Vinikoor. Bravo!

Advice to people living outside Massachusetts: Organize a coalition like theirs.

Happy First Birthday, Universal Health Insurance: CHICA Bonita!

On April 12 last year, Massachusetts enacted an ambitious law to expand health coverage to most of the state’s 500,000 uninsured residents. Now, a year later, more than 110,000 formerly uninsured residents have coverage. MassHealth, the Medicaid provider, expanded to cover 50,000 of them, and 63,000 get coverage through the Commonwealth Health Insurance Connector Authority (CHICA). Another 100,000 eligible people have not yet enrolled.

Read today’s Boston Globe column by John McDonough--a proud father, who may be sleepless over his baby’s normal growing pains about affordability. And give him a cigar—a chocolate one…

P.S. Its dental coverage for newly insured people under the federal poverty line is quietly saving the lives of homeless kids like Deamonte Driver, may he rest in peace.

Advice to Americans outside of Massachusetts: Read how Massachusetts is handling this - and start watering your grassroots organizations—it’s Spring.

I’m sure they have some record: A laboratory medical error

The last time she saw her father - a soft-spoken man who "always had a joke for everyone" - was when she visited her parents' home in Florida for Christmas. "He was great," Jeanne Zeller said. "He even carried my luggage for me."

Around a week later, though, Thomas Zeller started to have shoulder pain. After enduring it for a week, the 69-year old man checked into the hospital, on Jan. 8, 2006. His initial vital signs were normal and his chief complaints were left shoulder pain and right hand swelling. X-rays of Zeller's left shoulder showed a slight dislocation of bone. On his first day in the hospital, he was given a Foley catheter to help with urine retention.

Thomas' temperature spiked to 102 degrees during the late evening of Jan. 11, and a blood culture was taken the next day. Meanwhile a cardiac catheterization on Jan. 11 had suggested dysfunction of the heart muscle (cardiomyopathy). Though the condition was serious, it didn't warrant his staying in the hospital any longer, and he was discharged to a nursing home on Jan. 14.

Thomas’ fever continued to spike during the next week, while he was having rehabilitative physical therapy in the nursing home. At the end of that week, he was transferred back to the hospital, on Jan. 20. There, the blood and urine cultures revealed Pseudomonas aeruginosa, a "superbug" resistant to most antibiotics. From there, his condition deteriorated, as the infection spread to his heart valves. On Feb. 15, Zeller's wife signed the "do not resuscitate" order, and he died soon afterward.

The superbug had spread, unknown and untreated, for a week, because the Jan. 12 blood culture result was delayed or missing until after he left the hospital. "By not having important lab results in the chart in a timely manner," Jeanne Zeller wrote to the Florida Agency for Health Care Administration, the hospital "sentenced my father to death."

The most likely explanation: "Persistent Pseudomonas aeruginosa bacteremia blood poisoning probably started off as a urinary tract infection," Dr. Murali Puthisigamani wrote after examining Thomas on Jan. 30.

The hospital had made at least three errors. First, unsanitary conditions were surprisingly prevalent. Three of nine patients sampled by AHCA "were not provided catheter care and/or personal hygiene care," according to AHCA’s report. Second, the initial lab result was delayed. Third, when the critical result was determined, staff told no one. Apparently the hospital had no effective system in place to immediately sound an alarm to doctors when laboratory staff learn of such critical lab results (also called "panic values").

The AHCA inspector had asked the infection control nurse why Thomas Zeller's Jan. 12 blood culture never made it to his chart. Her response: "If a patient left before the final results were in, they may be - I don't know how medical records does their filing. I'm sure they have some record."

Advice: Before you let your father into a hospital, ensure that the hospital participates in the Five Million Lives campaign of the Institute for Healthcare Improvement.

Read a story on misplaced lab results, or read Elena Lesley’s source story, dated April 1, 2007.