Vanderbilt University Hospital Advisory Council's Accomplishments of 2009
This is a small subset of the accomplishments in 2009 by the hospital's Patient and Family Advisory Council, led by Mary Ann Peugeot:
Inpatient Admission Guide;
Surgical Consent template revised to 5th grade reading level;
How to Have a Safe Clinic Visit: core elements were defined for signage;
Discharge Video;
Clinic Kiosks: Discussed the effectiveness of check-in kiosks and made recommendations.
The full set of accomplishments in 2009-10 can be read here.
These changes make Vanderbilt’s council a model of how patients and families can guide hospitals in becoming more patient-centered. Kudos to Mary Ann Peugeot and her Council!
Advice: Ask to participate in your hospital’s council.
Read another story about innovative patient and family advisory councils. Thanks to Mary Ann Peugeot for the source.
